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In Office 365 the licenses are assigned to a user. So how can we remove the Office 365 license from this computer? Finding out the real problemįirst I wanted to know why the license was not working anymore. The problem was that the registered license belonged to a user that was no longer working at our company and that license was revoked. After clicking reactivated a warning came up that “ there was a problem with your Office 365 subscription, and we need your help to fix it“. One of my users got a notice in Office 2016 that he needed to reactivate his Office 365 subscription. You should be prompted to authenticate upon opening the application, which will activate Microsoft Office.

If you have Microsoft Office 2016 64-bit installed, copy and paste this cmdlet and replace with the 5 character key:Ĭscript "C:\Program Files\Microsoft Office\Office16\OSPP.VBS" /unpkey:

Look for the Last 5 characters of installed product key (see example).If you have Microsoft Office 2016 64-bit installed, copy and paste this command:Ĭscript "C:\Program Files\Microsoft Office\Office16\OSPP.VBS" /dstatus If you have Microsoft Office 2016 32-bit installed, copy and paste this command:Ĭscript "C:\Program Files (x86)\Microsoft Office\Office16\OSPP.VBS" /dstatus.Open Command Prompt as Administrator (Open Start Menu > search " Command Prompt" > right-click Command Prompt > Select Run as Administrator).If the above methods did not resolve your issue, please contact the UWM Help Desk at (414) 229-4040, toll free at (877) 381-3459, or submit a help request online at for additional assistance with removing your Microsoft Office license. This process requires entering commands through Window's Command Prompt.

Manually Remove Microsoft 365 Apps License If the tool worked successfully, you should be prompted to authenticate upon opening the application, which will activate Microsoft Office. After the set of instructions is completed, restart the computer and open a Microsoft Office application.If you are running Mac OS, navigate to this Microsoft article and download Microsoft's license removal tool. If you are running Windows, navigate to this Microsoft article and download Microsoft's Microsoft 365 Support and Recovery Assistant. Follow the given set of instructions.